* Fidelia are experts in the processes that manage the movement of information around your business...your paper documents, electronic records, emails and so on. They make sure that information gets to the right people, at the right time, in the best way. * During Fidelia's time so far in the UAE, we have found that the movement of information within client departments, as well as between different departments, has been a particular area of difficulty for many organizations we have met. * Whilst Fidelia also provide their own software and services to strengthen your document processing efforts, they focus their experience on making sure that your processes give you the best results possible. With a strong focus on the environment, Fidelia also concentrates on reducing your business's reliance on paper. * One of Fidelia's main points of difference is that not only are they are able to advise on client processes, they can also implement and manage their recommendations for you (rather than doing as most advisers do, which is just submit their report and say "good luck").