Marafeq's main goal To provide the highest quality of services to our clients and thereby increase our client base. We are confident of delivering excellence in the quality of our services and of establishing Marafeq as a force to reckon with, in its chosen field. Our role as Facilities Management is to ensure that all physical assets are operating suitably, and as designed for the facilities and occupants, thus these services can be summarized as follows: Perform complete systems and components study to evaluate existing systems Install, manage and perform Planned Preventive Maintenance scheme that evolves around the particular facilities. Install and manage response system for reactive calls for repair and improvement and correction. Connect and manage both planned and reactive maintenance activity to a 24/7 help desk. Establish a data base system for the said facilities, with the supporting technical and financial reporting. HARD SERVICES The Hard Services of Marafeq Facilities Management undertaking the Operation and Maintenance of: Air conditioning System: such as Chillers System, District Cooling, fan Coil system and Air handlers, VAV and ductworks cleaning among others. Electrical System, High , Medium and low voltage systems. Plumbing system; Drainage and water supply, piping, fixtures and equipments, also water purification systems. Fire Fighting, and fire prevention systems Security system, building control system, alarm, CCTV and access system Building Management system Building fabric, Civil works and carpentry works. SOFT SERVICES The Soft Services of Marafeq Facilities Management undertaking the Operation and Maintsoft servicesenance of: Landscaping; Plants and plant care, Tree Maintenance, General Gardening and Internal Plants, also complete Irrigation System with Fertilization Scheme. Swimming Pools, Water Falls and Fountains, System and Treatment Health and Safety Cleaning and Hygiene, Protection Treatment