On Sunday, a Biman Bangladesh Airlines flight scheduled to depart from Dubai at 12:05am (local time) was grounded due to a technical issue. The problem was detected after all passengers had boarded the flight, just moments before it was scheduled to take off.

In an interview with Khaleej Times, Shakia Sultana, Biman Bangladesh Airlines' regional manager for Dubai and Northern Emirates, said, "Flight BG348 was scheduled to depart Dubai International Airport at 12:05 am with 251 passengers and ten crew members. The aircraft has been grounded due to technical problems."

In an interview, she did not provide specifics on the technical glitch, but said engineers immediately attempted to fix it. At 2 am, they officially declared an 'Air on Ground' (AOG) situation. "There's a 'part' that needs to be replaced to rectify the issue, and it is being transported from Dhaka," she added.

A total of 251 passengers were escorted to the airport lounge for breakfast and refreshments around 11am. Shakia said, "After 12 pm, when the issue was not resolved, 101 passengers were provided accommodations with food in hotels near the airport."

Some passengers opted to take an Emirates flight to Dhaka, while a few decided to cancel their travel plans. Currently, there are still a handful of passengers at the airport who hold visit, cancel, or transit visas.

According to Shakia, passengers who cancel their tickets have the option of rescheduling their flights or requesting a refund.