The UAE requires all financial institutions to maintain valid identification documents for their customers. Your Emirates ID information will need to be updated on your bank account in accordance with UAE Central Bank KYC (Know Your Customer) regulations.
According to the Central Bank of the UAE, customers must update their Emirates ID details as soon as possible. A customer who fails to notify their bank of their new Emirates ID details will not be able to access banking services, including ATM withdrawals, debit or credit card transactions, and other financial transactions.
To continue to use your bank's services, if you recently renewed your Emirates ID, make sure you update that information.
Visiting your local bank branch to update your details can be a time-consuming process. However, most banks in the UAE provide alternatives that allow you to update your Emirates ID without going to the desk.
There are a number of options provided by banks for keeping customers' KYC detail up to date. There are some banks in the UAE that offer these services. It's wise to check with your bank which of these options are available to you, so you can choose the one that works best for you.
Through Online Banking
process of updating your Emirates ID can be done easily through online banking. Simply log into online banking and click on your profile. As part of your profile section, you have the option of uploading your updated Emirates ID or passport.
The Emirates ID is available in a PDF format, and can be uploaded in either scanned or digital form. Here is how you can receive a digital copy of your Emirates ID.
By Using the Bank's Mobile Application
It may also be possible for your bank to let you update your Emirates ID through its mobile app.
When you log in through the app, you'll need to visit your profile and select the option to update your identification details. The Emirates ID app can be updated by taking a picture (scan) of the front and back of the Emirates ID. As soon as that is complete, you will receive a notification from the bank that your Emirates ID has been updated and approved.
Through ATM
There is also the option of using an ATM, which is provided by some banks like Mashreq and Emirates NBD. The following steps will guide you through updating your Emirate ID details through ATMs:
1. Visit your bank's closest ATM in your area first.
2. You will need to insert your debit or credit card into the ATM.
3. Enter your pin or authentication code.
4. Select the "requests" section or the "profile" section, and then select "Update Emirates ID.".
5. Remove your credit or debit card and insert your Emirates ID.
6. You can then collect your Emirates ID card after a few minutes.
7. Next, the ATM will display the details of your Emirates ID - your name and ID number - and you must confirm them.
In some cases, your bank will ask you to enter an OTP (One Time Password) that will be sent to your registered mobile phone number via SMS.
By Calling Bank's Customer Service Number
You may also be able to update your Emirates ID by calling your bank's customer care service number.
However, if you still want to go to a bank, make sure you have your original Emirates ID or a copy of both sides of your renewed Emirates ID.
Also Read:
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