There are many government initiatives in Dubai to maintain law and order, which makes it one of the safest cities in the world. In addition, the introduction of Smart Police Stations in Dubai was another important step in this process. We provide a comprehensive guide to everything you need to know about Dubai's impressive Smart Police Stations.
Dubai's Smart Police Stations
Government officials launched the first Smart Police Station (SPS) in City Walk on September 18, 2017. The objective was to increase police efficiency and transparency. Following this, we will examine different aspects of SPS implemented by the Dubai Police Force and the progress it has made thus far.
The Need for Smart Police Stations in Dubai
Although Dubai's police system is quite efficient, one might wonder if it needs Smart Police Stations. Governments, however, need to anticipate and plan for changes in society over a long period of time. Whenever possible, governments aim to provide government services in an easy and user-friendly way and to stay ahead of criminals. Having SPSs open in different neighbourhoods was without a doubt a step in the right direction given the technology available at the time.
Throughout the week, the Dubai Smart Police Stations offer key services including reporting crimes, traffic incidents, and more.
What role do Smart Police Stations plays in policing
Smart Police Stations in Dubai reduce human interaction by using advanced technology. When speaking directly to a police officer, some people feel intimidated and anxious. Some are also hesitant due to concerns about privacy. Language barriers are also a huge factor in Dubai, which is a multicultural city.
By making the Dubai Smart Police Stations accessible in seven different languages, visitors can interact with the system in Arabic, English, French, Spanish, Russian, German, and Chinese. All SPS services are available directly to visitors, who have access to a completely private, 24-hour virtual police station.
It took SPSs very little time to gain the trust of Dubai residents. The number of transactions processed by these stations during the first six months of 2021 was over 60,000. Moreover, 16 stations welcomed 308,865 visitors during the same period and benefited from the Smart Services of Dubai Police.
Location and Contact Details of Dubai Smart Police Stations
Smart Police Station Al Lesaily
Smart Police Station Arabian Ranches
Smart Police Station City Walk
Smart Police Station Last Exit E11 Abu Dhabi Bound
Smart Police Station Last Exit Khawaneej
Smart Police Station Muraqabat
Smart Police Station Expo Al Wasl
Smart Police Station Expo Mobility Walk in
Smart Police Station Expo Opportunities Walk in
Smart Police Station Expo Sustainability Walk in
Smart Police Station Silicon Oasis
Services Offered at Smart Police Stations in Dubai
At present, there are 60 services available at Dubai Smart Police Stations, out of which 27 allow for virtual direct contact with the police. These complaints are handled through a central control room. 33 other services are handled completely automatically. In addition, SPS kiosks are available for residents to file complaints, report crimes, and report incidents.
Additionally, SPS offers a range of fines services, such as cash payment systems, near field communication (NFC), and credit card systems. So, for instance, if you were fined, you could pay it at an automated machine instead of seeing a police officer.
Popular services Provided at Smart Police Stations Dubai
-Certificate TWIMC Services
-Certificates and Permits
-Change Vehicle Color
-Clearance Certificate
-Corpse Entry Permit
-Delivery – Found Items
-Events Security Request
-File Criminal Complaint
-Heart Patient Service
-Home Security
-Human Trafficking
-Job Vacancies
-Labour Complaint
-Leaders at your Service
-Lost Item Certificate
-Night Work Permit
-Pay Fine
-Police Clearance Certificate
-Police Eye
-Police Report Enquiry
-Reissuing Traffic Accident
-Report Bounced Cheque
-Road Closure Permit
-Search for Lost Items
-Services
-Tourist Security
-Traffic Status Certificate
-Victim Support
Documents Needed to File a Complaint at Smart Police Stations Dubai
Emirates IDs are required for residents, while passports are necessary for visitors. During your visit to the facility to file a complaint, you will find a scanner and a printer (for documentation).
Through a video link, you can talk to a police officer if you have a case involving key services. The details of the case might also be discussed, and a statement may be taken. After the process has been completed, you will receive a copy of the filed case for further persuasion.
Note: You can also apply for a police clearance certificate at SPS.