For many commuters in Dubai, utilizing public transport is part and parcel of their daily routine. It's not uncommon for individuals to inadvertently leave behind personal belongings while traveling on the metro, buses, or taxis. Fortunately, navigating the process of reclaiming lost items from public transport is a relatively straightforward affair in Dubai, all thanks to the efficient system put in place by the Road and Transport Authority (RTA). The RTA's lost and found service streamlines the process of retrieving misplaced items, ensuring a hassle-free experience for passengers. This comprehensive guide outlines the necessary steps, requirements, and pertinent details for reporting lost items to the RTA lost and found in Dubai, simplifying the entire process for individuals seeking to reclaim their belongings.
How to report to RTA lost and found in Dubai
Regardless of whether you're commuting via bus, taxi, Dubai Metro, or Dubai Tram, it's essential to adhere to the outlined procedure below to locate and report any lost items on RTA transportation.
Read: What To Do If You Have Lost Something In Dubai
Prerequisites for to report lost items in public transport in Dubai
Before initiating the reporting process for RTA taxi lost and found, ensure you have the following details handy:
• Vehicle's side number
• Vehicle's plate number
• Pick-up and drop-off points
• Time of the incident
• Any applicable fees
• A detailed description of the lost item
To report lost items on Dubai's public transport, choose from these convenient methods:
• Call RTA Dubai's lost and found department at 800-9090.
• Visit Customer Happiness Centers in person.
• Email ASK@rta.ae.
• Reach out via RTA's Facebook or Twitter accounts.
RTA lost and found is free of charge:
There are no fees associated with this procedure. The service is provided free of charge. It's important to report your lost items within seven working days to facilitate the recovery process. Prompt reporting is crucial as delays may complicate the retrieval of lost belongings.
RTA Lost and Found contact details:
Phone: +971-4-284-4444 | 8009090
Operating hours: 07:30 am to 02:30 pm daily.
Read: What To Do If You Have Lost Your Phone In The UAE
How to Report a Lost Passport in Dubai: Procedure Explained
Losing a passport can be a stressful experience, especially when you're in a foreign country like Dubai. However, the process of reporting a lost passport in Dubai is relatively straightforward, provided you follow the necessary steps. Here's a guide to help you through the procedure:
Requirements for Reporting a Lost Passport:
When reporting a lost passport in Dubai, ensure you have the following documents ready:
• Two passport-sized photos
• Copy of the lost passport (if available)
For Expatriates:
• A letter from the sponsor and a copy of their passport (if applicable)
• Stamped letter from the company, along with the company's trade license and establishment card (if applicable)
For Minors:
• If the lost passport belongs to a minor, the parent should report the loss to the police station in Dubai.
Procedure to Report a Lost Passport in Dubai:
• Visit the nearest police station.
• Fill out a form and submit the required documents.
• Obtain a police report for the lost passport.
• Get the report stamped or endorsed by Dubai Courts.
• Take the stamped report to the Public Prosecution Department.
• Submit the report to the General Directorate of Residency and Foreigners Affairs (GDRFA) and pay the applicable fee (subject to change).
• Return to the police station where the report was filed and obtain a 'lost passport' certificate.
• Take the certificate to your embassy to apply for a new passport.
• Once you receive the new passport, visit GDRFA to obtain a new visa.
By following these steps diligently, you can navigate the process of reporting a lost passport in Dubai efficiently, ensuring a smooth transition to obtaining a new passport and visa.
In conclusion, we've covered the comprehensive process of reporting to RTA lost and found in Dubai, ensuring a seamless experience for individuals seeking to retrieve their belongings. Beyond this service, the Dubai Road and Transport Authority offers a range of user-friendly apps tailored to enhance customer convenience. From tracking arrival and departure timings to managing NOL cards and finding nearby bus or metro stops, these apps provide invaluable assistance to commuters. RTA's own app is particularly beneficial for business professionals and frequent travelers, offering features like proposing new bus routes and accessing smart services. By leveraging these technological tools, residents and visitors alike can optimize their transportation experiences in Dubai.